Career Foundations

TEL Library’s Career Foundations program is an education curriculum that prepares adults of all ages for middle-skill jobs and promotes continued professional growth after employment. The program offers turnkey preparation for professional and financial growth through middle-skill jobs, as well as opportunities for continued postsecondary education toward advanced certificates or Associate’s degrees in Health Science, Information Technology, or Business and Manufacturing.

The Career Foundations curriculum is designed entirely within workplace situations and tasks. In addition, this applied-learning framework gives participants the academic, literacy, and skills foundations they need. Ours curriculum provides a unique blend of soft-skill, technical, and academic training in three course areas: Business Writing and Communication, Business Math and Computing Skills, and Business Essentials. Each of these courses offers between 100-120 hours of learning (the equivalent of a 3-hour college course, or 9 total hours for the program), and can be delivered for independent, self-paced learning or in blended learning environments.

Our Career Foundations white paper provides a summary of research related to the middle-skills gap facing the U.S. workforce, existing educational models for addressing the middle-skills gap, and challenges faced by existing workforce educational models.  Sign up to view the white paper.  

Course Background

The course is structured within the context of a company called The Learning Lot. Participants play the role of a new employee in the support and customer service department. The company designs online training for corporations and associations, and also handles customer service for its clients. It’s main office is located in Denver, Colorado, but has a branch office in Oklahoma City.

Students Learn

Participants begin as new hires who begin by going through The Learning Lot’s unique employee orientation program, which (1) introduces them to company expectations regarding what it takes to b a successful employee, and (2) inculcates in them the company’s organizational model tied to their SOS (See->Own–>Solve) work philosophy.

Course Structure

The first module serves as an employee orientation.  In the next modules, students then begin working with their teams, learning how to write effectively in order to communicate with with clients and with their colleagues. In the final modules for this course, students progress to preparing and making presentations and formal communication documents.